1. What makes LAUREN MOSHI products unique?
Our products are art-inspired wearable pieces that celebrate creativity and self-expression. From our exclusive Band Collection and limited-edition Disney collaborations to our vibrant California Vibes line, each piece is designed to help you express your unique style and free spirit.
2. Where do you ship to?
We proudly ship worldwide! We deliver to the US, Europe, Australia, South America and most countries around the globe. Please note we currently cannot deliver to some remote locations and parts of Asia, but we’re working to expand our reach!
3. What shipping options are available?
We offer two convenient options:
– Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days
– Free Shipping: on orders over $50 via EMS, delivered in 15-25 business days
All orders are processed within 1-2 business days before shipping.
– Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days
– Free Shipping: on orders over $50 via EMS, delivered in 15-25 business days
All orders are processed within 1-2 business days before shipping.
4. How long does delivery take?
After processing (1-2 business days):
– Standard Shipping: 10-15 business days
– Free Shipping: 15-25 business days
You’ll receive tracking updates via email to follow your package’s journey!
– Standard Shipping: 10-15 business days
– Free Shipping: 15-25 business days
You’ll receive tracking updates via email to follow your package’s journey!
5. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
6. What is your return policy?
We want you to love every piece! If something isn’t quite right, you have 15 days from receipt to initiate a return. Contact our support team at [email protected] for hassle-free return assistance.
7. How can I track my order?
Keep an eye on your email! We send tracking updates once your order is dispatched so you can follow your package’s journey right to your doorstep.
8. Do you offer international sizing?
Yes! Our collections include detailed size guides to help you find the perfect fit no matter where you are in the world. Check product pages for specific sizing information.
9. How often do new collections launch?
We regularly drop new collections and limited editions! Check our “NEW” section frequently for the latest art-inspired pieces and collaborations.
10. How can I contact customer service?
Reach out to our friendly support team at [email protected] for any questions about products, orders, or returns. We’re here to help you rock your look with confidence!
Stay bold, stay creative! 🌈✨
LAUREN MOSHI Team
